Privacy Notice for Applicants
Data Controller
United Kingdom Head Office
WH Smith PLC (Company number 05202036)
Address: Windmill Hill Business Park, Whitehill Way, Swindon, Wiltshire, England, SN5 6PB
Data Protection Officer: data.privacy@whsmith.co.uk
Belgium
WH Smith Belgium SRL
Address: Posthofbrug 10 box. 4, 2600 Antwerp, registered at the Crossroads Bank for Enterprises under number 0790.287.902
Denmark
WH Smith Denmark APS
Address: C/O Bird & Bird Advokatpartnerselskab, Kalkbraenderilobskaj 8, 2100 Kobenhaven O
Germany
WH Smith Germany GMBH
Address: Flughafen Koln/Bonn CmbH Buro Nr. TIM-405. Terminal 1, Bauteil Mitte, 4. OG, Heinrich-Steinmann-Strase 12, 51147 Koln
Hungary
WH Hungary KFT
Address: 1139 Budapest, Vaci ut 99-105. Balance Hall. ep. IV. em.
Ireland
WH Smith Ireland Limited and Newsrail Resources Limited – Ireland
Address: Floor 6, 2 Grand Canal Square, Dublin 2, Ireland
Italy
WH Smith Italia SRL
Address: Milan, Via Porlezza, 1220123, Milan (MI)
Netherlands
WH Smith Nederland BV
Address: Amsterdam at Weteringschans 94, 1017 XS
France
WH Smith Travel SAS – France
Address: 248, Rue de Rivoli, 75001 Paris
Singapore
WH Smith Singapore PTE Limited
Address: 11 Keng Cheow Street, #03-10, The Riverside Piazza, Singapore 059608
Spain
WH Smith Spain SL
Address: Paseo de Recoletos, 27, 7th floor, Madrid
Sweden
WH Smith Sweden AB
Address: C/O WHSmith Travel Ltd, Aldgate Tower, 2 Leman Street, London E1 8FA
Data Collection
As part of the recruitment process, we collect and process personal data relating to job applicants. We are committed to being transparent about how we collect and use your data.
How we collect personal data
We collect personal data about you from various sources including:
When you enter data into the TeamTailor recruitment platform. You can read more about their data privacy compliance here: https://www.teamtailor.com/en/privacy-policy/
When you contact us directly through the application and recruitment process, and when we make an offer of employment to you
From other individuals and organisations to check references, carry out background checks and collect information required by law
From CV databases such as Indeed, GlobalFlex, GoogleJobs, AppCast, and social media sites such as LinkedIn when we are searching for suitable applicants for vacancies
Personal data we collect
We collect a range of information about you, including:
Name, address, email address and telephone number
Date of birth
Qualifications, skills, experience, and employment history
Information about current level of remuneration, including benefit entitlements
Whether or not you have a disability for which we need to make reasonable adjustments during the recruitment process
Information about entitlement to work in the country you are applying
Information about health and wellbeing for occupational health purposes
With your consent, special category data for equal opportunities monitoring including ethnic origin, sexual orientation, health, and religion or belief
Health insurance details where required
Bank details for payroll purposes and tax information where applicable
Identity number if applicable in your country
Next of kin details for staff management
Background security checks where required
We are required to meet additional security and legal obligations when we collect information about your health, racial or ethnic origin, religious or philosophical beliefs or political opinions, sexual orientation, and trade union membership. There are also additional restrictions on the circumstances in which we are permitted to collect and use criminal convictions data.
Legal Basis for Processing
In most instances our legal basis for processing your data is to take steps when you have applied for a position prior to entering into a contract of employment with you. In some cases, we need to process data to ensure we comply with legal obligations as an employer including to confirm that a successful applicant is eligible to work in the relevant country. Processing data from job applicants allows the Company to manage the recruitment process, assess and confirm a candidate's suitability for employment, and decide to whom to offer a job. We may also need to process data from job applicants to respond to and defend against legal claims.
Please refer to Appendix I for a detailed list of our legal bases for processing.
In relation to special category data and data regarding criminal convictions and offences, we need additional safeguards and justification for processing personal data. These are set out in Appendix I.
Special Category Data
For the processing of special category data (e.g. health information) our legal basis is explicit consent, legal obligations under employment law (e.g. to process information relating to any medical condition or disability to make reasonable adjustments for the recruitment process), and to comply with additional local legal requirements.
For positions where increased security is required (e.g. positions at airports and rail stores), we are legally and contractually required to perform criminal convictions record checks as part of the recruitment process, or we may be notified of such information directly by you while you are working for us.
How we use your personal data
We use your personal data for the following purposes:
To make decisions about your suitability for recruitment and appointment
To ensure reasonable adjustments and interview/shift requirements
To check your eligibility to work in the relevant country
To assess your qualifications for a particular job or task
To ensure that you are paid and taxed correctly
To understand and provide for your medical and occupational health requirements
To conduct data analytics studies to review and better understand job application rates
To carry out equal opportunities monitoring
To include you in our talent pool for future opportunities with your consent
Automated decision-making
The TeamTailor recruitment platform has been configured to perform an initial assessment of your suitability for a role based on salary expectations and eligibility to work. If these criteria are not met, the application will not progress.
Some of our positions require the use of automated decision-making through applicant competency-based assessments. All applications are measured against a required competency level (which will be outlined to you during the application process/in the specification for the role). Applications which do not meet this required level will be automatically withdrawn from the short-listing process. You have the right to request a review of an automated competency decision.
If you do not provide the personal data
We need some of your personal data to conduct the recruitment and selection process. If you do not provide such personal data, we may not be able to continue with the recruitment process or offer you employment/engagement. We will explain if this is the case when we request personal data from you.
How we share personal data
We share your personal data in the following ways:
Where we use third party service providers who process personal data on our behalf such as recruitment agents, recruitment platforms, local police services, agencies for criminal conviction checks, airport security vetting, airport management entities, and IT systems providers.
We will share your personal data with third parties where we are required to do so by law or to comply with our regulatory obligations such as government organisations for tax purposes.
With other entities in our group as part of our regular reporting activities and in the context of a business reorganisation or group restructuring exercise
If we sell any part of our business and/or integrate it with another organisation your details may be disclosed to our advisers and to prospective purchasers or joint venture partners and their advisers
Your data is recorded in the TeamTalior recruitment platform for the duration for the recruitment process. Your data will remain on the platform for a period of 6 months after the end of the recruitment process. This period can be extended if your request to remain in our talent pool.
We will obtain references from previous employers
When an offer of employment is made, we may share your information with service providers who perform pre-employment background checks (e.g. at airports, performed by ClickID https://www.click-id.co.uk/), medical service providers when required by law to conduct medical fitness assessments (e.g. Attentia, Health and Safety, Ministry of Mangpower, Arboned, Swiss Medical Service, company employed doctor, GP’s, etc). Please refer to the privacy notices of the applicable airport locations.
For pre-employment background checks, partners include but not limited to local police and state security and other authorities.
Where we share your personal data with third parties, we ensure that we have appropriate measures in place to safeguard your personal data and to ensure this is shared lawfully with these entities.
International Data Transfers
Where data is transferred outside of the UK or European Economic Area (EEA) we ensure that transfer safeguards such as the EU Standard Contractual Clauses and the UK International Data Transfer Addendum (the Addendum) or the International Data Transfer Agreement (IDTA) are included in contractual agreements with processors and partners.
How we protect your data
We have put in place appropriate technical and organisational measures to safeguard your data and ensure that our service providers and partners meet our expectations in respect of the safety of your data. We screen all service providers to ensure they are compliant with our security and data management standards.
How long we keep data
If your application for employment is unsuccessful, we will hold your data on file for 6 months after the end of the relevant recruitment process unless you consent to remain on our talent pool list for a longer period. During this period, we may also contact you for consideration for future employment opportunities if you have agreed to the retention of your data for this purpose. At the end of that period, or once you withdraw your consent (whichever is sooner), your data will be deleted.
If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. The periods for which your data will be held will be provided to you in our Colleague Privacy Notice.
Your Data Rights
You have a number of rights in relation to your personal data:
To access the personal data that we hold about you.
To request that your personal data be corrected if you believe it is incorrect, incomplete or inaccurate.
To request that we erase your personal data, known as the Right To be Forgotten. If we are required to retain this data for longer periods to meet our legal obligations, we will inform you of the period and the reason for retaining the data.
To request that we restrict the processing of your data in certain circumstances.
To request that we transfer your data in certain circumstances.
To object to the processing of your data in certain circumstances. You can opt out of email communications about other job opportunities at any time.
Rights in respect of automated decision making, we make use of competency-based assessments for certain positions and screen applications against recruitment criteria for the position.
If you would like to exercise any of these rights, please contact the Data Protection Officer (data.privacy@whsmith.co.uk).
Complaints
If you have any complaints about the way we use your personal data, please contact the Data Protection Officer who will investigate your complaint. You can also complete the complaints form here: https://www.whsmithplc.co.uk/site-services/data-privacy-complaint
If you are not satisfied with the response you receive, you have the right to complain to the regulator in the relevant country
United Kingdom
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
+44 0303 123 1113
Ireland
Office of the Information Commissioner (OIC)
6 Earlsfort Terrace, Dublin 2, D02 W773
+353 1 639 5689
Data Protection Officer details
You can contact the Data Protection Officer using the following details:
Group Data Protection Officer
Address: WHSmith PLC, Aldgate Towers, 2 Leman Street, London, E1 8FA
Email: data.privacy@whsmith.co.uk
Or you can email Internationalrecruit@Whsmith.co.uk for enquiries about the recruitment process
Last Updated: 09/ 07/ 2026
V2.
Appendix I: Legal Basis for Processing
Data Category
Specific Data Types
Processing Purpose
Article 6 GDPR
Article 9 GDPR
Personal contact details
Name, addresses, telephone numbers, personal email addresses, date of birth
Administration of employment application and contract; business communications
Article 6(1)(b) - Performance of contract
Article 6(1)(c) - Legal obligation
N/A
Emergency contact information
Next of kin and emergency contact details
Health and safety; emergency situations
Article 6(1)(d) - Vital interests of data subject
Article 6(1)(f) - Legitimate interests (employee welfare)
N/A
Employment history and records
Start date, location of employment, job titles, work history, working hours, training records, professional memberships
Contract administration; workforce planning; compliance with Working Time Regulations
Article 6(1)(b) - Performance of contract
Article 6(1)(c) - Legal obligation
N/A
Recruitment data
Right to work documentation, references, selection materials (interview notes, test results), CV, cover letter, application information
Recruitment and selection; right to work verification; employment decision
Article 6(1)(b) - Steps prior to entering contract
Article 6(1)(c) - Legal obligation (right to work checks)
Article 6(1)(f) - Legitimate interests (evidencing fair recruitment)
N/A
Data analytics
Aggregated/anonymised applicant data
Applicant analytics; understanding retention and attrition rates; business planning
Data anonymised
N/A
Recruitment offers (seasonal/location)
Contact details, employment history, location data
Informing seasonal workers of temporary employment opportunities at different locations
Article 6(1)(f) - Legitimate interests (ensuring stores are well-staffed, particularly at peak periods)
Article 6(1)(a) - Consent (for applicants wishing to remain on pool list for future opportunities)
N/A
Health data
Medical condition, health records
Health and safety compliance; reasonable adjustments under Equality Act 2010;
Article 6(1)(c) - Legal obligation
Article 9(2)(b) - Employment, social security and social protection law
Article 9(2)(h) - Health or social care (occupational health)
Equality monitoring data
Race, ethnic origin, religious beliefs, sexual orientation
Equal opportunities monitoring and reporting
Article 6(1)(c) - Legal obligation (Equality Act 2010 duties)
Article 6(1)(a) - Consent (voluntary diversity profile updates)
Article 9(2)(g) - Substantial public interest
Article 9(2)(a) – Explicit consent
Trade union membership
Trade union membership information
Paying trade union premiums; registering protected employee status; complying with employment law obligations
Article 6(1)(c) - Legal obligation
Article 6(1)(b) - Performance of contract
Article 9(2)(b) - Employment, social security and social protection law
Criminal convictions data
Retail industry-specific criminal record checks
Assessing suitability for employment in roles involving access to retail goods, cash handling, or positions of trust
Article 6(1)(c) - Legal obligation (where role-specific requirement)
N/A
Financial probity checks
Credit reference checks, financial probity data
Assessing suitability for roles involving financial responsibility or access to financial systems
Article 6(1)(f) - Legitimate interests (protecting business from fraud, ensuring financial probity in relevant roles)
N/A
DBS checks / background checks revealing criminal data
DBS certificates, background check reports containing criminal conviction data
Pre-employment screening for roles meeting DBS eligibility criteria or sector-specific requirements
Article 6(1)(c) - Legal obligation (where DBS check legally required)
N/A (unless security clearance reveals special category data)